Date of Last Revision: March 31, 2024

​

​

INTRODUCTION 

This Privacy Policy applies to data collection practices by BF Alert Systems. (“BF alert systems,” “we” or “us”) via BF alert systems products including the Remember2™ mobile app (“App”) and Remembertwo.com (“Site”), and shall apply to your use of the Sites and their capabilities and services (“Services”). This Privacy Policy governs the manner in which BF alert systems collect and use information from you (“you”) on the Site.

​

We are committed to protecting your privacy in compliance with all pertinent laws and regulations. Our Privacy Policy explains: (1) what information we collect and why we collect it; (2) how we use and share that information; (3) the choices we offer you, including how to access and update information, including the following topics:

1. Terms of Use

2. Information We Collect

3. How We Use Information We Collect

4. Our Legal Basis for Collecting Personal Data

5. Information We Share

6. Consequences of Your Failure to Provide Personal Data

7. Our Retention of Your Personal Data

8. Your Choices regarding Accessing, Updating or Deleting Your Personal Data

9. Our Opt-in/Out-out Policy

10. Third Party Links

11. How We Protect Personal Dat

12. Direct Marketing and “Do Not Track” Signals

13. Rights of California Residents

14. Smart911 Additional Terms

15. Changes to this Privacy Policy

16. How to Contact Us

​

Please familiarize yourself with our privacy practices that are described here and let us know if you have any questions. By using the Site and the mobile app, you confirm your acceptance of this Privacy Policy. If you do not agree to this Privacy Policy, please do not use the Site or the App.

 

Irrespective of the country you live in, you authorize us to transfer, store, and use your information in the United States and Canada in the manner described in this Privacy Policy, unless otherwise agreed upon between BF Alert Systems and you. The privacy and data protection laws and rules regarding when government authorities may access data may vary from those in the country where you live. Learn more about our data transfer operations in the “International Transfer”  section below. If you do not agree to the transfer, storage and use of your information in the United States and Canada, you must not use the Site and App.

 

If you have any questions or comments about this Privacy Policy, please submit a request to contact@remember2.ai.

 

​

When this Privacy Policy Applies

Our Privacy Policy applies to the Services offered by BF Alert systems in the Introduction section above and excludes services that have separate privacy policies that do not incorporate this Privacy Policy. 

 

Our Privacy Policy does not apply to services offered by other companies or individuals, including products or sites that may be displayed to you by BF Alert Systems, or other sites linked from our Services or Site.

 

Our Privacy Policy does not cover the information practices of other companies and organizations who advertise our Services, and who may use cookies, pixel tags and other technologies to serve and offer relevant ads.

​

​

Terms of Use

By accessing or using the Sites or Services in any manner, you also agree to be bound by BF alert systems’s Terms of Use for the service or application you are using (the “Agreement”). Please read the Agreement carefully. If you do not accept all of the terms and conditions contained in or incorporated by reference into the Agreement, please do not use the Sites or Services.

 

​

Information We Collect

We collect information, including Personal Data, to provide better Services to all our users. We use the term “Personal Data” to refer to any information that identifies or can be used to identify an individual. Common examples of Personal Data include: first and last name, address, email address, business email address, organization name, phone number, digital identity such as a login name or handle, information about your device, and certain metadata.

 

“Sensitive Personal Data” refers to a smaller subset of Personal Data which is considered more sensitive to the individual, such as race and ethnic origin, political opinions, religious or philosophical beliefs, trade-union membership, genetic or biometric information, physical or mental health information, medical insurance data, or sexual orientation. BF Alert Systems does not collect or use Sensitive Personal Data through our Site and App and asks that you do not provide Sensitive Personal Data to us.

 

We collect Personal Data in the following ways:

 

1. Information You Give to Us
When registering for our Services or creating a subscriber account, you may choose to provide us with Personal Data such as your name, phone number, email address, physical address, geolocation, and medical or household information.

 

When using our Services, you may provide us with information sent between you and individuals authorized to administer our Services. This information you may elect to share with the Services includes location data, address data and phone contact data. You may also provide us with Personal Data about yourself when your report a problem or have. a question about our Sites or Services. Please note that if you do not provide us with Personal Data, your ability to use certain aspects of our Sites and Services may be limited.

 

2. Information We Obtain from Your Use of Our Sites
We collect certain information automatically, such as your operating system version, browser type, and internet service provider. When you use our Sites or Services, we automatically collect and store this information in service logs. This includes: details of how you used our Sites and Services; Internet protocol address; and cookies that uniquely identify your browser. We may also collect and process information about your actual location. The information we collect automatically is statistical data and may or may not include Personal Data, but we may maintain it or associate it with Personal Data we collect in other ways or receive from third parties.

 

3. Information our Customers May Give Us About You
Others who may have contracted for our Services for your use, such as your employer or your school, have the option to provide us with Personal Data and your eligibility to use the Services they purchased. The information provided by your employer or school may include your name, phone number, email address, street address, geolocation (if you opt-in for the Services, and such other data as you may request or it determines is appropriate.

​

4. Cookies
We and our partners use cookies and web log files to collect and store information when you visit or use one of our Services, and this may include using cookies or similar technologies to identify your browser or device. With both cookies and log files, the information that we collect, and share is anonymous and not personally identifiable. It does not contain your name, address, telephone number, or email address. A cookie is a small file placed on the hard drive of your computer. You may refuse to accept browser cookies by activating the appropriate setting on your browser. However, if you select this setting, you may be unable to access or have the benefit of certain parts of our Services. Unless you have adjusted your browser setting so that it will refuse cookies, our system will issue cookies when you direct your browser to our Services. For more information about our use of cookies, including details on how to opt-out of certain cookies, please see our Cookie Policy.

 

​

How We Use Information We Collect

We use your Personal Data in ways that are compatible with the purposes for which it was collected or authorized by you, including:

1. To inform you about Services available from BF Alert Systems;

2. To authorize access to our Site and Services;

3. To provide you with Services;

4. To improve our customer service;

5. To respond to and support your school or employer regarding its use of the Site and Services;

6. To comply with all applicable legal requirements. and

7. To investigate possible fraud or other violations of our Terms of Use or this Privacy Policy and/or attempts to harm our users.

 

We use the information we collect from our Sites to provide, maintain, and improve them, to develop new Services, and to protect our company and our customers.

​

We may use information collected from cookies and other technologies to improve your user experience and the overall quality of our Services. For example, by saving your language preferences, we’ll be able to have our Services appear in the language you prefer. We may use your personal information to see which web pages you visit at our Site and we may then develop statistics that help us understand how our visitors use our Sites and how to improve them. We may also use the information we obtain about you in other ways for which we provide specific notice at the time of collection.

​

We will ask for your consent before using information for a purpose other than those set out in this Privacy Policy.

​

​

Our Legal Basis for Collecting Personal Data

Whenever we collect Personal Data from you, we may do so on the following legal bases:

1. Your consent to such collection and use;

2. Out of necessity for the performance of an agreement between us and you, such as your agreement to use our Services;

3. Our legitimate business interest, including but not limited to the following circumstances where collecting or using Personal Data is necessary:

• Intra-company transfers of customer data for administrative purposes;

• Product development and enhancement, where the processing enables us to enhance, modify, personalize, or otherwise improve our Services and communications for the benefit of our customers, and to better understand how people interact with our Sites and Services;

• Fraud detection and prevention;

• Enhancement of our cybersecurity, including improving the security of our network and information systems; and

• General business operations and diligence;

provided that, in each circumstance, we will weigh the necessity of our processing for the purpose against your privacy and confidentiality interests, including taking into account your reasonable expectations, the impact of processing, and any safeguards which are or could be put in place to protect your privacy. In all circumstances, we will limit such processing for our legitimate business interest to what is necessary for its purposes.

 

​

Information We Share

We do not share Personal Data collected through the Sites or Services with companies, organizations and individuals outside of BF Alert systems unless one of the following circumstances applies:

 

1. With your consent. We may share Personal Data with companies, organizations, or individuals outside of BF Alert Systems when we have your consent to do so.

​

2. Family member. Your a family member may have offered you access to our Services. In such a circumstance, we may share Personal Data you provide with your family member so that it can review and manage your use of our Services.

​

3. For external processing. We may provide Personal Data to our affiliates or other trusted businesses or partners to process it for us, based on our instructions and in compliance with this Privacy Policy and any other appropriate confidentiality and security measures. These third parties, including, without limitation, , 9-1-1 or equivalent services, fire, police, emergency medical, emergency management, public health services, services providing safety-related monitoring and response (collectively, “Emergency Service Providers”) and communication service providers. Examples of permitted disclosure of Personal Data include:

1. Your wireless phone number may be submitted to participating Emergency Service Providers, in order to locate the device during an emergency or transmit messages that you send or receive. We may store or archive snapshots of then-current Subscriber information as it’s made available to Emergency Service Providers, for the period of time dictated by their record keeping policies. Such third parties may use such information to send emergency and general interest notifications to you via various communication methods (e.g. voice calls, text messaging, email, etc.).

2. In the event an emergency call or other direct communication is placed from your phone or device, and provided that the Emergency Service Provider receiving the call uses our Services, your information may be displayed on the answering operator’s workstation screen or made available to emergency responders.

3. In the event a non-9-1-1 call is made to an Emergency Service Provider from your phone and is then routed into a 9-1-1 system, if the receiving 9-1-1 agency uses our Services your information may be displayed on the 9-1-1 operator’s workstation screen. In these situations, once information is passed to the local 9-1-1 authorities, we no longer have control over the transmission of the information. It may be conveyed verbally over an unsecured radio or transmitted in some other way to the responding emergency response team or others.

4. In the event an Emergency Service Provider uses the Services’ database query tools, and your information includes an address within the querying provider’s jurisdiction, and a portion of your information matches the provider’s query criteria, and if you have elected to participate in this portion of our Services, your information will be displayed in the search results presented to that provider.

 

It is our policy to only share Personal Data with contractors, service providers and other third parties who are bound by obligations to keep Personal Data confidential and use it only for the purposes for which we disclose it to them. Under certain circumstances, you may avoid having us share your information with our business partners and vendors by not granting us permission to share it. Not granting us permission to share your information with our business partners or vendors may limit your access to their services through the Sites. We do not share Personal Data with third parties for their own marketing purposes.

 

4. For Legal Reasons. We may share Personal Data with companies, organizations or individuals outside of BF Alert Systems if we have a good-faith belief that access, use, preservation or disclosure of the information is reasonably necessary to:

1. Comply with an applicable law, regulation, legal process or enforceable governmental request.

2. Enforce applicable terms of use, including investigation of potential violations.

3. Detect, prevent, or otherwise address fraud, security, or technical issues.

4. Protect against harm to the rights, property or safety of BF Alert Systems, our users or the public, as required or permitted by law.

 

We attempt to notify users about legal demands for their Personal Data when appropriate in our judgment, unless prohibited by law or court order or when the request is an emergency. We may dispute such demands when we believe, in our discretion, that the requests are overbroad, vague or lack proper authority, but we do not promise to challenge every demand.

 

The specific circumstances under which we may share your Personal Data will vary based on the information you provide, the Services you elect to participate in, and how you use the Services.

 

5. Business Transfers. As we continue to develop our business, we may buy, sell, or share assets in connection with, for example, a merger, acquisition, reorganization, sale of assets, or bankruptcy. In such transactions, Personal Data about our users is often a transferred business asset. In the event that BF Alert systems itself or substantially all of our assets are acquired, Personal Data about our users may be one of the transferred assets to enable the new owner to provide the Services to you in compliance with our agreements, this Privacy Policy and applicable law. Subsequent to the change of ownership, the new owner will be solely responsible for compliance with this Privacy Policy (or a replacement to which you agree) and the law.

 

6. Aggregate Site Use Information. Our Services may automatically collect usage information, such as the numbers and frequency of visitors to our Sites and users who use our Services. We use this information in aggregate form and not in a manner that would identify you personally. We may share aggregate and anonymized/ pseudonymized Personal Data to advertisers and other third parties in order to promote or describe use of the Sites and Services.

 

BF Alert Systems is not responsible for the actions or inactions of any third party receiving your Personal Data as permitted herein. These third parties may have their own respective privacy policies governing their use, protection and disclosure of your Personal Data.

 

​

Consequences of Your Failure to Provide Personal Data

Your provision of Personal Data is required in order to use certain parts of our Site and Services. If you fail to provide such Personal Data, you may not be able to access and use our Services.

 

​

Our Retention of Your Personal Data

We may retain your Personal Data for a period of time consistent with the original purpose for collection. We keep your Personal Data for no longer than reasonably necessary for your use of our products and Services and for a reasonable period of time afterward to conform to legal and business requirements.

 

If your account is removed from our Site and Services, we generally delete account information within thirty (30) days of account removal, except that we retain your Personal Data even after you have closed your account if reasonably necessary to address our legitimate business interests, including to comply with our legal obligations (including law enforcement requests), meet regulatory requirements, conduct audits, comply with our legal obligations, resolve disputes, maintain security, prevent fraud and abuse, enforce our Terms of Service, or fulfill your request to “unsubscribe” from further messages from us.

​

 

Your Choices regarding Accessing, Updating or Deleting Your Personal Data

Whenever you use our Services, we aim to provide you with choices about how we use your Personal Data. We also will provide you with access to your Personal Data. If that information is wrong, we will give you ways to update it quickly or to delete it – unless we have to keep that information for legitimate business or legal purposes. Subject to applicable law, you may obtain a copy of personal information we maintain about you or you may update or correct inaccuracies in that information through your Profile or Account, or by contacting us at contact@remember2.ai. To help protect your privacy and maintain security, we will take steps to verify your identity before granting you access to the information. In addition, if you believe that personal information, we maintain about you is inaccurate, subject to applicable law you may have the right to request that we correct or amend the information by contacting us as indicated in the How to Contact Us section below.

You may update your information stored on the Site at any time, as applicable to the Sites and your Services:

1. Where you have been given access to the Site and Services, you may update your information in the “My Profile” and/or “My Account” areas.

2. Where your organization provides your information on your behalf, you must contact the organization to access this information or request changes to it.

 

You may also update or correct information about yourself by emailing us at contact@remember2.ai

We may contact you to request that you update your Personal Data on a regular basis to ensure its integrity for the purposes of ongoing data management.

​

 

Our Opt-in/Opt-out Policy

By providing an email address or other contact information on the BF Alert Systems Site or it is provided with your consent by a family member, you agree that we may contact you in the event of a change in this Privacy Policy, to provide you with any Services-related notices, or to provide you with information about our events, invitations, or related educational information.

 

We currently provide the following opt-out opportunities:

1. At any time, you can follow a link provided in offers, newsletters or other messages (except for Service notice emails) received from us to unsubscribe from the Services.

2. At any time, you can contact us through contact@remember2.ai or the address provided below to unsubscribe from the Services and opt-out of our right per your consent under the terms of this Privacy Policy to share your Personal Data.

3. Where you have been given access to the Site and Services, you may update your subscription settings in your account.

 

​

Third Party Links

The Site may contain links to webpages operated by parties other than BF Alert Systems . We do not control such websites and are not responsible for their contents or the privacy policies or other practices of such websites. Our inclusion of links to such websites does not imply any endorsement of the material on such websites or any association with their operators. Further, it is up to the user to take precautions to ensure that whatever links the user selects or software the user downloads from such websites is free of such items as viruses, worms, trojan horses, defects and other items of a destructive nature. These websites and services may have their own privacy policies, which the user will be subject to upon linking to the third party’s website. BF Alert Systems strongly recommends that each user review the third party’s terms and policies.

​

​

How We Protect Personal Data

BF Alert Systems maintains administrative, technical and physical safeguards designed to protect the user’s Personal Data and information against accidental, unlawful or unauthorized destruction, loss, alteration, access, disclosure or use. We implement appropriate technical and organizational measures to ensure a level of security appropriate to the risk, taking into account technological reality, cost, the scope, context and purposes of processing weighted against the severity and likelihood that the processing could threaten individual rights and freedoms. For example, we use commercially reasonable security measures such as encryption, firewalls, and transport layer security (TLS) or hypertext transfer protocol secure (HTTPS) to protect Personal Data. However, BF Alert Systems cannot guarantee the security of user account or other personal information. Unauthorized entry or use, hardware or software failure, and other factors, could compromise the security of user information at any time.

​

​

Direct Marketing and “Do Not Track” Signals

BF Alert Systems does not track its customers over time or across third party websites to provide targeted advertising and therefore does not respond to Do Not Track (DNT) signals. However, some third-party sites do keep track of your browsing activities when they serve you content, which enables them to tailor what they present to you. If you are visiting such sites, your browser may include controls to block and delete cookies, web beacons and similar technologies, to allow you to opt out of data collection through those technologies.

​

​

Rights of California Residents

California residents are entitled under the California Consumer Privacy Act to contact us for various purposes, including to request information about whether we have disclosed personal information to third parties for their direct marketing purposes. We do not disclose personal information to third parties for their direct marketing purposes. California residents have the right to be informed as to what personal information about them we may have, how we collect and may use that information and how to have it corrected or deleted and may request further information about our compliance with this law by contacting us by one of the means listed in the “How to Contact Us” section below.

​

​

Changes to this Privacy Policy

Our Privacy Policy may change from time to time. The latest version will always be available here and the most recent revision date will be indicated at the top of this page. We will not reduce your rights under this Privacy Policy without notice. We will post any privacy policy changes on this page and, if the changes are significant, we will provide a more prominent notice (including, for certain Services or products, email notification of privacy policy changes). Please check this page occasionally to make sure you are aware of any updates.

​

​

How to Contact Us

If you have any questions about this Privacy Policy, you can contact us via email or phone, or by writing to us as follows:

​

BF Alert Systems

contact@remember2.ai